Capture the proof
Prompt for wide pad photos, drain plugs, skimmers, returns, heater/salt/robot context, cover details, and pre-existing damage.
What changed
A closing workflow that thinks like a tired tech on the last stop.
The goal is not more reading. The goal is fewer missed details. SplashLens routes the tech through what needs proof before they leave: chemistry, water level, equipment pad, drain points, plugs, cover, storage, customer decisions, and spring follow-up.
Flag callback risk
Mark missing drain-plug proof, unclear valve position, hard-freeze timing, exposed robots, cover-pump uncertainty, and declined work.
Send a clean summary
Create customer-safe notes and a spring-opening handoff so the next visit starts with memory, not guessing.
Insurance and dispute documentation
Not insurance. Better field evidence.
SplashLens does not sell insurance, decide coverage, or guarantee outcomes. It helps organize the kind of job evidence a service owner, customer, spring-opening crew, or carrier may ask about later: what was visible, what was completed, what was declined, and what still needed manual verification.
Before-proof
Water level, equipment pad, filter pressure, current leaks, cracks, cover condition, and customer-visible pre-existing issues.
Winterization proof
Drain points, removed plugs, gizmos, returns, skimmers, salt cell, heater, chlorinator, and where parts were stored.
Customer decisions
Approvals, declined repairs, follow-up recommendations, cover-pump instructions, and weather-risk notes in plain English.
Field checklist
The six closing lanes in the app.
Every lane is intentionally proof-first and manual-safe. The app helps remember what to capture, but the exact equipment manual, product label, local code, company policy, and qualified judgment stay in charge.
1. Pre-close proof and chemistry
- Record readings and water temperature.
- Save product names, strengths, and dose notes.
- Photo water clarity, pad, controller, and existing issues.
2. Equipment shutdown and drain proof
- Drain equipment that can trap water.
- Photo removed plugs, caps, unions, and storage location.
- Flag seized, missing, or questionable parts.
3. Lines, skimmers, returns, and antifreeze
- Document water-level decision.
- Record each line, skimmer, return, cleaner, spa, or water-feature loop.
- Use only pool-safe antifreeze where appropriate.
4. Heaters, salt, robots, and smart equipment
- Verify heater and heat-pump manual steps.
- Document salt cell status and robot storage.
- Capture automation/freeze-protection screens.
5. Cover and site closeout
- Photo anchors, straps, springs, bags, cables, pillows, or pump.
- Document cover-pump placement and discharge path.
- Leave customer-safe winter instructions.
6. Callback documentation
- Generate the customer-safe summary.
- Attach photos and open items.
- Save to history for spring opening.
Source lanes used for the field-safe version
The workflow was shaped from public manufacturer guidance and manual lanes from Pentair, Hayward, Raypak, Maytronics, and general facility-code boundaries. SplashLens summarizes the workflow; it does not copy manuals or replace the exact model instructions.
Pentair freeze protection | Hayward closing steps | Raypak winterization guidance | Maytronics robot storage
Try it on one closing stop.
Open the app, tap Visit Report, choose Closing, and see whether it catches one thing your normal closing note would miss.
Reference aid only. Verify exact manuals, labels, company methods, local code, safety requirements, and qualified technician judgment.