Field proof records
Photos, readings, notes, model plates, PartSnap possible matches, and customer-safe summaries stay tied to the stop.
SplashLens Teams is the company layer on top of the free field app: saved job proof, PartSnap usage, repeated misses, and short training opportunities from real stops. It complements your route or billing software; it does not replace it.
Your CRM runs the route. SplashLens handles the messy field moment where a tech needs to identify the part, prove what they saw, explain it cleanly, and avoid the second trip.
Photos, readings, notes, model plates, PartSnap possible matches, and customer-safe summaries stay tied to the stop.
Owners can see meaningful app usage: opens, searches, scans, saved proof, stuck parts, and checkout/activation signals.
Repeated searches, low-confidence scans, and missing-proof patterns become short lessons for newer techs.
| Workflow | Free Field App | PartSnap Pro | Teams |
|---|---|---|---|
| Manual lookup and calculators | Included | Included | Included for every tech |
| Online PartSnap / Error Scan | Light monthly allowance | More web scanner use | Company-level visibility into scanner usage |
| Saved job proof | Local notes and reports | Scanner proof workflow | Saved stop history, proof records, and shareable company summaries |
| Owner visibility | Not included | Personal restore/activation | Tech activity, recurring issue lanes, stuck PartSnap signals, and missed-search reporting |
| Training layer | Reference guides | Proof prompts | 5-minute lessons from real field friction and senior-tech review opportunities |
| Best fit | Individual tech trying the app | Heavy scanner user | Company owner who wants cleaner proof and fewer avoidable callbacks |
Start with a focused setup: one owner view, field proof workflow, PartSnap usage visibility, and a 14-day assignment for the crew.
Each tech completes a lookup, scan, proof save, or closing-season record with real field context.
The owner sees at least one repeated search, missing-proof habit, wrong-part risk, or training gap.
A stop turns into a clean explanation that can be sent without rewriting the whole visit later.