Each module is self-paced, mobile-first, and tied directly to the SplashLens app - so learning and doing happen in the same tool.
Module 1
Pool Chemistry Fundamentals
FC, pH, TA, CH, CYA - what each means, how they interact, the dead zones that cost customers money.
Module 2
Dosing Math Without a Calculator
Per-10K rules of thumb, chemical strength basics, mixing sequence, dangerous combinations.
Module 3
Equipment 101
Pumps, filters, heaters, salt systems - how they work, how they fail, what the pressure gauge is telling you.
Module 4
Reading Error Codes in the Field
Why error codes are symptoms, not problems. The 4 categories. When to reset vs. investigate vs. escalate.
Module 5
Running a Weekly Service Route
The 12-step checklist in the right order. Documentation, photos, when to leave a note vs. call the customer.
Module 6
Green Pool Recovery & SLAM
SLAM from target FC calculation through OCLT pass, with customer explanation scripts planned for pilot testing.
Module 7
Seasonal - Opening & Closing
De-winterize, balance, shock, winterize - the full sequence with climate-specific differences.
Module 8
Robotic Cleaners & Automation
5 most common robotic errors, pool automation basics, when it's an IT problem not a tech problem.
Module 9
Customer Communication & Upsell
Diagnosis-recommendation-cost script. How to present repairs without leading with the number.
Module 10
Business Foundations
Route economics, billable hours, CPO certification, career paths, how to read a pool service P&L.