Give us the field truth. We turn it into safer technician cards.
This packet is for manufacturers, educators, distributors, vendors, trainers, and expert service teams who want SplashLens to represent equipment families, proof requirements, and verification language more accurately.
What SplashLens Needs
Model families
Common names, aliases, generations, labels, serial clues, and what techs call the product in the field.
Proof requirements
Photos, label angles, serial/model plates, readings, visible symptoms, measurements, or tests required before confident routing.
Known failure points
Common symptoms and the safe first checks a qualified tech should perform before parts, escalation, or support calls.
Preferred language
Words to use and words to avoid around diagnosis, fitment, warranty, safety, certification, chemical treatment, or support routing.
What We Will Not Claim Without Approval
No fake partner labels
A card is not marked partner-verified unless a real partner supplies and approves the language.
No diagnosis guarantee
SplashLens stays a reference aid. It does not replace manuals, labels, tests, codes, licensing, or qualified judgment.
Useful Source Materials
- Current install, service, troubleshooting, parts, and exploded-view PDFs
- Superseded part numbers and current replacement families
- Common misidentifications and what proof resolves them
- Training examples for apprentices or CPO students
- Safe escalation language for vendor, counter, or manufacturer support
Contact
Submit through SplashLens Partners or email [email protected]. Include links instead of attachments when possible.