Service company
Use PartSnap, visit proof, customer-safe summaries, and senior-tech packets on 10 real stops.
SplashLens is the field layer before the CRM: identify the part or code, capture the proof, send a cleaner packet, and see whether it saves time on real stops.
Who this is for
The pilot is intentionally tight. We are not asking a team to switch CRMs. We are proving whether SplashLens helps at the messy moment when a tech, operator, counter person, trainer, or support rep needs better evidence before the next move.
Use PartSnap, visit proof, customer-safe summaries, and senior-tech packets on 10 real stops.
Use Facility Assist for daily checks, contamination events, simple equipment issues, and staff handoff records.
Use proof prompts before parts orders: model plate, old part markings, symptom, second photo, and missing details.
Turn real PartSnap misses, operator questions, and proof packets into short field lessons and quizzes.
Shape field-safe cards with model families, known failure points, warranty-safe proof, and escalation language.
Pressure-test the app with one real code, part, robot, spa pack, automation issue, or service workflow.
Pilot scorecard
Every pilot should be judged by completed workflows, feedback, return use, proof packets, and whether someone says it saved time or made the next handoff cleaner.