What It Means
Self-Dock / Charging Station Failure
Likely Causes
- Dock not level or positioned per manual
- Power supply/GFCI issue
- Contacts fouled with scale or debris
- Robot cannot navigate to dock
- Low Wi-Fi/Bluetooth handoff
Next Checks
- Place dock exactly per manufacturer spacing and depth guidance
- Test GFCI/outlet and inspect power supply LED
- Clean robot and dock contacts
- Run a manual return-to-dock cycle if supported
- Capture app error screen before support escalation
Verify Before Repair
SplashLens is a field reference, not a repair guarantee. Confirm the visible code, exact model, and current manufacturer procedure before replacing parts, bypassing safeties, or quoting a customer.
SplashLens is independent and is not affiliated with Robot Cleaners / Smart Robots or other equipment manufacturers.
Use SplashLens At The Pad
Manual error-code lookup works after the app has loaded once. AI scan features require internet and should be treated as a second set of eyes.