What It Means
Battery or Charging Contact Issue
Likely Causes
- Battery has reached end of service life (typically 2–3 years)
- Charging contacts on robot or dock are corroded or oxidized
- Internal battery connection loose
Next Checks
- Clean charging contacts with fine sandpaper or isopropyl alcohol
- Test with a different charging cable if available
- If robot is 2+ years old and charge does not hold, battery replacement is likely needed
- Contact Betta/BWT support for battery service options
Verify Before Repair
SplashLens is a field reference, not a repair guarantee. Confirm the visible code, exact model, and current manufacturer procedure before replacing parts, bypassing safeties, or quoting a customer.
SplashLens is independent and is not affiliated with Betta (BWT) or other equipment manufacturers.
Use SplashLens At The Pad
Manual error-code lookup works after the app has loaded once. AI scan features require internet and should be treated as a second set of eyes.